With the aim to improve quality of the customer service, Merz has upgraded its Microsoft Dynamics solution into the newer version. Within the implementation, we have made business processes more efficient and allowed the company to benefit from native functionalities of the CRM system.
We have delivered SARIO an operative mobile CRM solution for more efficient project management. Thanks to the application, employees have all data available in one place and can work with information or manage projects, meetings and events from any place.
This month, Millennium participated together with its client, Heineken Slovakia, at the CRM conference in Prague. We have decided to share with you the case study concerning Heineken, which has become, thanks to us, the first FMCG company in Slovakia using Microsoft Dynamics 365.