Microsoft Dynamics 365 for IT company GAMOTo GAMO, we have delivered a tool which has improved management of numerous activities important for the business. The main goals of the project were to improve and strengthen cross-departmental operation of the company, including sales, economic, marketing, logistics and production department. The new solution built on the Microsoft Dynamics 365 platform was implemented by the agile methodology in close cooperation with our client.
Benefits of the new CRM solution:
- “the only place of truth” for the sales department from the perspective of orders and finances;
- a centralized system enabling access to information from anywhere and any device;
- online updates of client data from the FinStat database;
- effective management of internal and business processes;
- advanced functionalities helping improve marketing activities;
- eports for managerial decision-making;
- change of competencies and responsibilities within the business process across the departments involved.