logo S Slovensko

S Slovensko is a leasing company oriented on financing the agro-sector. It is a member of the Association of leasing companies of the Slovak Republic. S Slovensko has been operating on the Slovak market since 2001 and it was a daughter company of the smaller Austrian bank Weinviertler Sparkasse. Its exclusive owner is the ERSTE Group Bank AG in Austria. S Slovakia provides its services through branches in Bratislava, Piešťany, Banská Bystrica and Košice.

CRM system for sales management of leasing products

The company lacked any central system for management of business activities. The company decided to implement a central solution. After considering numerous advantages of an online solution, it decided for implementation of the Microsoft Office 365 a Microsoft Dynamics 365 Customer Engagement (CRM). Thanks to the solution the company has acquired a system, which provides effective management of business opportunities.

CRM system for sales management of leasing products

  • effectively manage the entire business process, tasks and business opportunities;
  • get a customer overview, thanks to 360-degree view of all the important data;
  • record potential as well as existing customers within one system;
  • access to data from anywhere and from any electronic device;
  • record all opportunities in the central system;
  • track of status and evaluation of business offers;
  • get a managerial view on business processes;
  • automate of business activities;
  • create and manage email campaigns.

The entire project was managed by the agile methodology. The users are S Slovensko´s employees, namely sales team and back-office team.

Download case study (pdf)