Proof of Concept pre Sberbank CZ
We carried out for Sberbank CZ an extensive analysis and Proof of Concept (PoC) related to the implementation of a CRM solution in 2017. The deep analysis of the environment, business requirements, IT infrastructure, system integrations and expenses on the solution as well as elaboration of implementation proposal was carried out. We cooperated on analysis with our partner Unicorn Systems.
The bank´s essential requirement was implementation of a solution, which would:
- make business and sales processes more effective and modern,
- improve customer care and increase sales opportunities using latest technologies,
- ensure integration with third parties´ systems and user-friendliness,
- increase the speed of bank´s customer care by aggregation of all information into one system.
Carried out PoC proved benefits of the implementation. The bank will gain a user-friendly CRM and the following benefits:
- 360-degree view on existing as well as potential clients,
- overview of business activities,
- a tool for more effective preparation for meeting with clients,
- more transparent and targeted management of follow-up activities.