Gaining a new customer is 5 to 10 times more expensive than retaining the existing one. Retention application should therefore be a part of every CRM.
Since we love innovation, we have decided to bring to Slovakia another advanced technology that opens up new possibilities in the field of backup and archiving.
From this month on, ČSOB bank can boast with an upgraded version of Dynamics CRM 2015 and a new functionality.
We have started the project PoC